The Joint Commission conducts unannounced accreditation surveys of hospitals. Murray Medical Center participates in this unannounced survey process. The purpose of the survey is to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded to the organization. Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. You have the right to address any concerns about patient safety or quality of care provided within the organization. You are encouraged to contact the hospital’s management. From a patient room, dial ‘0’ for the switchboard. From outside the hospital, dial 706.695.4564. Ask for the administrator on call. You are encouraged to contact the Joint Commission’s Office of Quality Monitoring to report concerns about patient safety or quality of care provided within the organization. You may contact the Joint Commission, Office of Quality Monitoring at 800.994.6610 or via email firstname.lastname@example.org. This notice is posted in accordance with the Joint Commission’s requirements and may not be removed.